Responsible Gaming — Drakaris Casino Canada

Gaming is entertainment. At Drakaris, we want every session to feel like exactly that — enjoyable, controlled, and on your terms. We take responsible gaming seriously, and we've built real tools to back that commitment up.

If at any point the fun stops, we're here to help you take back control.

Know the Signs

Gambling becomes a problem when it stops being a choice and starts feeling like a necessity. Watch for these warning signs in yourself or someone you know:

Spending more than you planned — consistently
Chasing losses with bigger bets to try to recover
Gambling with money set aside for rent, bills, or essentials
Feeling anxious, irritable, or restless when not gambling
Hiding gambling activity from friends or family
Borrowing money specifically to fund gambling

Recognising the pattern is the first step. Taking action is the second — and Drakaris makes it easy.

Tools Available to You

Drakaris provides a set of account management tools designed to help you stay in control of your play:

Tool	What It Does
Deposit Limits	Set daily, weekly, or monthly deposit caps
Session Time Limits	Restrict how long you can play in a single session
Loss Limits	Cap the amount you can lose in a given period
Cool-Off Period	Take a short break — 24 hours to 6 weeks
Self-Exclusion	Suspend your account for an extended period

To activate any of these tools, contact our support team via live chat or at [email protected]. Changes to limits that reduce your access take effect immediately. Requests to increase limits are subject to a cooling-off period before they apply.

Self-Exclusion

If you feel you need a longer break from gambling, self-exclusion is available. This suspends your Drakaris account for a minimum period of your choosing — during which you will not be able to log in, deposit, or receive promotional communications.

Self-exclusion requests are processed promptly. Contact support to initiate the process.

External Support Organisations — Canada

If you need to speak with someone outside of Drakaris, these organisations provide free, confidential support:

Responsible Gambling Council (Canada) — rgco.org
ConnexOntario — connexontario.ca · 1-866-531-2600
Gambling Therapy — gamblingtherapy.org

You don't need to be in crisis to reach out. These services are available for anyone who wants to talk.

Our Commitment

Drakaris does not market to vulnerable individuals. We do not encourage players to chase losses, increase deposits, or gamble beyond their means. Our support team is trained to recognise signs of problem gambling and respond appropriately — including initiating account restrictions when necessary.

Play smart. Set your limits before you start. And if something feels off, reach out — to us or to one of the organisations above.